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Internal Sales Consultant (ISC)

Job Description: The Internal Sales Consultant’s (ISC) will consult on and provide pre-sale analytical and marketing advice for life insurance products sold via partner Firm Financial Advisors and Independent Advisors. This involves building relationships, providing advice, and working with Financial Advisors and Mercury’s Planning Specialists to identify and analyze opportunities for growth and to develop solutions. The candidate will be proactive in outreaches and will provide product, marketing, and illustration advice over the phone.

The ISC must deliver extraordinary support and complete any activities that may be needed while their assigned Mercury Planning Specialists are in the field.

Day to day activities include using in-depth carrier product and illustration software knowledge to:

  • Support two or more Mercury Planning Specialists to drive sales and market share in their assigned territories
  • Initiate and follow up on sales related calls, providing case consultation, case design and sales ideas based on the Financial Advisor’s book of business. The ISC will provide the appropriate carrier product and marketing knowledge to meet the needs of the Financial Advisor and Mercury Planning Specialist.
  • Identify new sales opportunities and develop specific action plans to meet the needs of those in their assignment. Prepare proposal materials, run unique sales illustrations, grids, and partner with the Advisor and Mercury Planning Specialist to implement.
  • Proactively provide telephone sales advice in a consultative results oriented manner to Financial Advisors and Mercury Planning Specialists.
  • Conduct daily proactive phone calls to prospect for additional sales, follow-up on illustrations and marketing campaigns.
  • Partner with other business units (e.g., underwriting, marketing, licensing, etc.) to drive sales and facilitate the escalation of cases / issues to the appropriate area.

All materials, concepts, products, and ideas that the ISC delivers are compliance approved by our partner Firms.

Required Skills & Experience:

  • Previous experience in financial services and/or life insurance industry
  • Candidates should have a strong working knowledge of life insurance products, case design strategies and illustration software experience.
  • Bachelor’s degree or equivalent related experience required.

Benefits & Compensation: Mercury offers an outstanding benefit package including competitive pay, bonuses, comprehensive health insurance and a 401(k) plan, among other benefits. Equal opportunity employer.

Mercury’s corporate headquarters are located in downtown Dallas, TX but this position could also operate remotely.

Planning Specialist, Wealth Advisory Group (Chicago, Florida, Philadelphia or New England Territory)

Job Description: Mercury Financial Group is seeking a life insurance sales/financial services professional to become part of our expanding sales team. This person is responsible for increasing the sales of products primarily through financial advisors located in wirehouses, banks, RIA’s, CPAs and estate planning attorneys. This role includes some wholesaling activities but primarily “point of sale” activities with a clear emphasis on client facing meetings together with the advisor.

Key Responsibilities:

  • Promote life insurance sales through your efforts in working with financial advisors of wirehouse firms, regional broker/dealers, independent broker/dealers, banks, RIA’s, as well as independent brokers, Certified Public Accounts, attorneys.
  • Provide support to advisors in a variety of ways including, but not limited to: point-of-sale assistance with the client, conference calls with the client and advisor, meetings with the legal and/or tax advisors, conference calls with the other advisors and backup support to financial advisors.
  • Provide necessary marketing support to the financial advisors and firms including, but not limited to: illustration support, case design, planning design sharing of planning strategies, holding branch meetings or other type meetings with the intent of sharing a sales idea(s), and providing case status, providing continuing education type meetings when needed.
  • Meeting financial advisors, be it one-on-one or in a group setting, to promote life insurance-related sales ideas.
  • Making phone calls to existing financial advisor relationships, as well as new advisors, with the intent of developing new business.
  • Attending firm-related or firm-sponsored meetings with the intent of developing new relationships and subsequently new business.
  • Keeping financial advisors apprised of case status while their cases are being underwritten. This would include such things as: underwriting updates, status on the work the legal advisors are providing and other items related to the cases at hand.
  • Providing regular reports to Mercury Financial Group and/or to the firms on your activities and “your pipeline” of business. These reports should include such things as: the involved advisor, the client name if necessary, the size of the case in premium, the type of case and the branch and firm where the broker is located.
  • Meetings with branch managers and other people in similar type positions to drive and develop new business and relationships.
  • Working with Mercury Financial Group’s corporate office on all pending business to ensure the communication flow is robust to/from the Planning Specialist and the case manager and internal. By doing so, the cases are underwritten as expeditiously as possible because all parties are on the same page as to the status of the case(s).
  • Working with Mercury Financial Group’s sales desk to help in the design work of potential business and to leverage the time of the Planning Specialist through the use of the sales desk to handle all “back-office” related issues.
  • Traveling to Mercury Financial Group sponsored meetings to participate and share and learn ideas with other Mercury Financial Group employees as well as discussing company-related matters.

Required Skills & Experience:

  • Minimum of 10 years of life insurance sales and/or planning experience required
  • Thorough knowledge of advanced sales concepts and life insurance marketplace
  • Strong presentation and seminar selling skills
  • Ability to build and manage relationships effectively
  • Able to work with other financial professionals on joint sales calls
  • Ability to motivate and influence others
  • Life & Health license in all state within assigned region
  • FINRA series 6, 7, 63 required
  • Must live in assigned territory
  • BA/BS degree required
  • Professional designations (e.g. CFP, CLU, ChFC) preferred
  • Verifiable U-4 and compliance record

Benefits & Compensation:
Mercury provides a full suite of benefits coupled with competitive industry compensation.

New Business Specialist (Case Manager)

Supervisor: Manager of Operations

Role Definition: The New Business Specialist (Case Manager) is responsible for the coordination of all aspects of the underwriting, case management and implementation process for new business.  The case manager will also be expected to engage in frequent communication with the Mercury Planning Specialist, Financial Advisor, life insurance companies, and internal resources to manage expectations appropriately and provide first class client service throughout the process.


  • Must have a complete understanding of how to process New Business applications for Life Insurance
  • Communicate daily with Planning Specialist and multiple Insurance Companies to expedite the underwriting process
  • Proactively communicate professionally, concisely and effectively with internal staff, external clients and FA’s on all issues pertaining to any New Business
  • Ensure that regular written status updates are sent to clients and advisors either directly or through the producer, and generate status reports for management as needed
  • Conduct telephone interviews with clients or advisors to collect their personal, medical and avocation history
  • Schedule insurance medical exams, send reminders and follow up to ensure successful completion
  • Coordinate ordering of APS records and review records upon receipt
  • Negotiate with carrier underwriters for best possible risk classification
  • Understand how final offers will impact the case design, and work cooperatively with case design specialist to update the design appropriately
  • Complete and review life insurance application paperwork
  • Assist Carriers in getting clients scheduled for PHI telephone interviews
  • Work with clients’ advisors to obtain trust and/or LLC information and financial justification letters
  • Perform detailed application reviews for fellow underwriters
  • Follow up on case status with insurance company and reconcile outstanding requirements
  • Review policy upon receipt, correct errors and prepare policy for delivery
  • Coordinate signatures on delivery requirements and submit to insurance company to place coverage in-force
  • Consistently and effectively update case information in the firm database
  • Compile and maintain back office records and activities


    • 4-5 years of Life Insurance Case Management experience at a brokerage or insurance company
    • Knowledge of New Business processes, forms, carrier underwriting requirements and case management in a brokerage environment
    • Ability to anticipate potential issues and communicate quickly and effectively to resolve those issues
    • Strong knowledge of life insurance terminology preferred
    • Knowledge of broker dealer and licensing preferred
    • Strong understanding of risk classifications
    • General medical knowledge (ability to read Attending Physician Statements)
    • Strong interpersonal and communication skills both written and verbal
    • Strong marketing and negotiating skills
    • Strong problem-solving skills
    • Proficient in Word and Excel
    • Ability to work in a fast-paced environment along a steep learning curve
    • Ability to adapt to changing processes and evolution
    • Ability to organize, prioritize and manage multiple tasks and requests
    • Ability to work under pressure and meet deadlines
    • Highly detail oriented
    • Exercises good judgment and takes initiative


Notice to search firms

Mercury Financial Group is not accepting applications submitted by search firms. Recruiters are asked not to submit applications for this position or to contact any Mercury Financial Group employee about this position. All resumes and candidate contact information submitted via recruiters becomes the property of Mercury Financial Group. All candidates must submit their applications directly to be considered for this position.